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Delivery information

Free delivery across Great Britain

All orders across Great Britain are delivered free of charge. At checkout, you can add a carry-up service for an extra charge.

Currently, we do not offer standard delivery to offshore islands or Northern Ireland. However, if you would like to arrange a shipment, please contact us for a custom quote.

Specialised transport

We ensure the safe arrival of your furniture by delivering it with specialised transport. Your packages are handled with the utmost care, and we take full responsibility for them until they arrive safely at your home.

Convenient delivery time

We strive to schedule delivery times that are convenient for you. Prior to the furniture delivery, we will reach out to you to arrange a specific delivery time.

Delivery timeframe

The estimated delivery time is provided in the product description and is calculated from the date your order is confirmed. Once your order has been confirmed and processing begins, we’ll notify you by email. You can track the status of your order here.

Frequently asked questions

Delivery

How much does delivery cost?

All orders across Great Britain are delivered free of charge. Please note that currently, we do not offer standard delivery to offshore islands or Northern Ireland. However, if you would like to arrange a shipment, please contact us for a custom quote.

Learn more.

How long does delivery take?

Delivery times depend on the product(s) you've ordered. Estimated delivery times are listed in each product's description and are displayed in working days from the date your order is confirmed.

What time will my furniture be delivered?

We value your time, so we aim to deliver your orders at a convenient time for you. Prior to your delivery, we will contact you to confirm the exact time of delivery.

Will I be contacted before delivery?

Yes, prior to your delivery, we will contact you to confirm the exact time of delivery.

Can I choose a specific delivery date?

We aim to accommodate your preferred delivery times. Prior to the furniture delivery, we will reach out to you to arrange a specific delivery time.

Does the driver bring the furniture inside?

A carry-in service is available and can be ordered at checkout. 

What happens if there's a delay?

If your furniture is delayed, we'll inform you in advance using the contact details provided with your order. If you have questions, don't hesitate to email us at [email protected] or call +44 7458 029900.

Can I track my order?

Yes, you can track your order by entering your order number and the email address or phone number you placed your order with here.